Share on Facebook Internal and external factors have a huge effect on the success or failure of a business. However, business owners and leaders do have significant influence over internal factors that affect a business, and how they handle these internal factors will have a major impact on the future of their companies.
It will examine internal influences such as culture as well as external influencs in theform of PEST factors. Explain how culture influences the hospitality industry Disuss how hotels are treated differently, legislatively and administratively Discuss external influences on the hospitality industry.
Culture influences the management of the hotel, the way that staff behaves and serveguests and the products offered by the hotel. Customs that govern hospitality provision and the ways that hospitality providers operate have an in-built set of assumptions.
For example, in the case of hotels, lovations are often chosen carefully to appeal to certain types of user; establishmens offer particular combinations of meal and drink services to accompany a range of private and public accommoation facilities; hotel customers and staff operate to given social codes e.
Different cultures and groups view hospitality un various ways and have a range of commercial accommodationestablishments. IN some cultures the personal contact between hosts and guests experienced in guest houses are welcomed, while other cultures might see this type of close contact as intimidating.
Essentially the same hotel products and services will be offered by a variety of hospitality establishments, though each establishment will be different. Legislation and adminisistation commercial accommodation establishments can be treated differently both legislatively and administratively.
For example, the methods by which registration, licensing, classification and grading of commercial accommodation establishments are carried out vary from country to country. Some countries demand compulsory registration or licensing of all commercial accommodation establishments.
Each country can implement its own grading system. This makes it especially difficult to compare and categorise hotels internationally. External Iinfluences External influences refer to factors that affect the organisation,but are not under the organisation's control.
This is generally referred to as the PEST factors. Many of these factors influence the dynamics of tourism, and in turn the hospitality industry is affected.Internal and external environmental influences keep management busy behind the scenes.
In a world where social media exposes every flaw, companies must adapt in order to compete, becoming transparent, providing effective service and being able to weather outside forces beyond their control.
This study therefore identifies and analyses the critical external factors that influence innovation and ICT investment in hotel businesses by evaluating the impact of hotel investment strategies.
Hotel occupancy rate depends both on external and internal factors. The external factors involve bigger issues such as the state of economy, technologies, politics, legislation and demographic. Internal and locational factors affecting hotel industry efficiency T able 5.
Hypotheses testing for the functional form of the stochastic production function. The internal business environment comprises of factors within the company which impact the success and approach of operations.
Unlike the external environment, the company has control over these attheheels.com is important to recognize potential opportunities and threats outside company operations.
Having considered the external factors that can affect demand in the hospitality industry within a country or place; let us look into the INTERNAL FACTORS that can also affect the industry.